Port Louis (Job Rotation)
Call Centers / BPO / Customer Service
Sector: Financial Services
Published Date: 2021-10-28
Closing Date: 2021-11-28
One of our clients is looking for a dedicated Customer Service Agent to provide assistance to customers. You will also be in charge of applicable administrative tasks.
The current vacancy includes responsibilities as follows:
• Support in the preparation and follow up on applications and agreements.
• Handle and follow up of customer queries, complaints, and requests.
• Filing and other administrative tasks.
• Efficient and timely handling of transactions.
• Strict adherence to procedures & policies and assigned tasks.
• Hold an active presence at designated merchants/retailers across Mauritius.
• Assist in the efficient and effective processing of customer credit applications.
• Cross sell products.
• Actively engage in sales activities for designated products.
• Engage in and achieve set targets of sales campaigns as communicated by management.
Higher School Certificate
1 year in retail consumer services would be an advantage.
• Strong communication skills.
• Multi-tasking skills.
• Time management.
• Problem solving skills.